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Hospital Readmissions: Patient, Carer and Clinician Views

Abstract

Aim: To explore patients, carers, and clinician views and identify factors, which affect the likelihood of hospital readmission.

Methods: A cross sectional retrospective study of adult medical patients readmitted to hospital within 28 days of discharge. Medical and nursing records were reviewed and patients and their carers were interviewed regarding their views about their discharge and readmission. Data were collected regarding demographic, social and medical profiles.

Results: Seventy-seven patients were readmitted over a five-week period out of 1289 patients discharged during the previous five weeks, representing a 6% readmission rate. Mean (SD) age of readmitted patients was 71.3 (14.6) years. Forty patients (51.9%) were aged ≥75 and 39 (50.6%) were males. Mean (SD) number of comorbidities was 3.68 (1.82). Mean (SD) number of medications was 7.79 (4.14). Most common reasons for readmission were exacerbation of chronic obstructive pulmonary disease and acute coronary syndrome. Mean (SD) time to readmission was 11.6 (8.2) days. Fifty (64.9%) patients were readmitted within 14 days of discharge. Forty eight (62.3%) patients were readmitted with the same medical condition as their previous discharge. Fifty (64.9%) patients and 45 (66.2%) carers felt that discharge was appropriate. Forty five (58.0%) patients and 44 (57.0%) carers thought that readmission was unavoidable. Clinicians considered 56 (72.7%) discharges appropriate and 55 (71.5%) readmissions unavoidable. A trend towards higher readmission rate among patients ≥ 75 years was noted (7.2% vs 5.1%, p=0.1).

Conclusion: Although the majority of discharges are appropriate, up to a third of readmissions may be avoidable in the views of carers, patients and clinicians. Patients and carers should be consulted regarding readiness for discharge before leaving hospital.

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A view from the dark side… “How to… persuade a grumpy radiologist to help in the investigation of your acute patient”

The pressure of acute admissions continues to place a great strain on those staff fighting on the front line. I stand in awe of those with enthusiasm for the battle but am occasionally aware of grumbles directed at compatriots with more comfortable lives, in the shelter of the Radiology department.

How many of you have approached your friendly radiologist with a request slip in hand to be greeted with “no”, “I’m busy”, “it’s a waste of time anyway”, “is that all you can tell me about the patient”; or worse, not greeted at all, but ignored for the next ten minutes whilst Dr Grumpy FRCR finishes his ultrasound scan/report/cup of coffee? Isn’t it sad that, as intelligent professionals, with the patients’ wellbeing as our common goal, we sometimes interact so poorly.

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