patient safety

Background: Safety netting is an important aspect of medical practice, especially for first contact clinicians. Adequate safety netting provision and documentation is vital for optimal patient care and medicolegal security. This is the first study to report safety netting documentation practices in the emergency department, a specialty with a variety of high-acuity presentations and which is particularly vulnerable to medicolegal issues.
Methods: A retrospective observational study was conducted at University Hospital Wales (UHW) Emergency Department (ED) in the months January-February and August 2023. Randomized paper notes review was performed for adult patients who were discharged from the ED without admission to hospital. Patient characteristics, time of consultation, grade of emergency medicine practitioner (EMP) and presence/level of safety netting documentation was recorded. The statistical software STATA was used to identify any associations between these factors on safety netting practices.
Results: A total of 500 notes were included. Safety netting advice was documented in 45% of consultations (n=224). This was ‘basic’ in 166 cases, ‘general’ in 32, ‘specific’ in 15 and both ‘general and specific’ in 11. Frequency of safety netting documentation was higher for ages < 65 years and consultations within working hours (09:00 – 17:00). Conclusion: This study shows that there is no ‘universal’ level of safety netting documentation amongst practicing EMPs. Although there is well-established guidance about when, what and how safety netting should be provided, there is little guidance in terms of documentation details. Further audit and quality improvement to embed safety netting documentation in ED clerking is required to further improve safety netting practices.