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Volume 14, Issue 4, Pages 145 – 196 (2015)

Abstract Introduction:The Society for Acute Medicine Benchmarking Audit (SAMBA) is an annual national audit in the UK. Methods:In SAMBA 2015 patient feedback questionnaires were introduced to help measure

Quality in health care is difficult to measure. Detailed retrospective reviews of patients’ admission records often reveal areas where quality can be improved, but are time consuming and subjective.